Tips for Improving Communication With Someone Who Has Reduced Hearing

- News Story


Do you know someone who is experiencing a reduction in their hearing? Here are some helpful tips to improving communication in your everyday life.

1. Find out what reduced hearing sounds like. Understanding reduced hearing is the first step to better communication. The Canadian Hard of Hearing Association – Newfoundland and Labrador (CHHA-NL) has audio simulation of reduced hearing and other hearing disorders, like Tinnitus, available to borrow.

2. Get their attention first. Ensure the person is looking at you and knows you are speaking to them. Calling out from the next room puts the person with reduced hearing at an unfair advantage.

3. Be Visible. Make sure your face can be seen clearly with the light shining on your face and not behind you. This allows for better speech (lip) reading.

4. Do not cover your mouth. It is important for those with reduced hearing to see your lip and tongue placement to speech (lip) read effectively. If you have a mustache or beard, keep it well trimmed.


two women talking


5. Reduce or eliminate background noise. Understanding speech in a noisy environment is a challenge for everyone, but it is especially difficult for those with reduced hearing. If it is noisy move to a quieter location.

6. Do not shout or exaggerate your speech. Use clear speech—slower & slightly louder. Those with reduced hearing are constantly solving a puzzle by filling in the gaps of missed communication.

7. Repeat, rephrase, write it down. “If at first you don’t succeed”…. do not try and try again. If someone with reduced hearing asks you to repeat something more than once, try using different words to explain the same thought or concept. If this does not work, write it down. Do not give up or say “never mind”. If it is worth saying once, it is worth communicating it again, effectively.

writing in a notebook

8. Include the person in your conversation. Speak directly to the person who has reduced hearing, not their spouse or family member standing next to them. Reduced hearing is invisible, the person is not.

9. Use Hearing Assistive Technology (HAT). There is a wealth of technology available to help those with reduced hearing listen in different environments. CHHA-NL offers a FREE hearing assistive technology loans program open to anyone in Newfoundland and Labrador.

10. Remind yourself and practice. Keep reminding yourself of these tips and practice them. Have the person with reduced hearing remind you of their communication needs.


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