Hearing Loss at Work: Kelsey’s Story

- News Story

Hearing Loss at Work: Kelsey’s Story


Kelsey is living with Hydrocephalus, a condition that required her to get 6 brain surgeries. These surgeries caused her to develop hearing loss more quickly than the average person. Because of her diagnosis, Kelsey sometimes has a hard time hearing at work.


After her diagnosis Kelsey bought hearing aids, but found they didn’t help her hear on the telephone. So, she needed a device that would increase the volume on her phone. Kelsey didn’t want to risk ordering something off-line and not liking it. Therefore, she researched all of her options. 



Kelsey came to CHHA-NL in search of a device that would help her hear better on the phone. She wanted the benefit of being able to borrow and test the product before buying it.


“I wouldn’t be able to do my job properly without the Canadian Hard of Hearing.” 


Kelsey answers the phone upwards of 30 times a day working at a personal care home. Kelsey’s job is already difficult but living with hearing loss makes her job a little bit harder.  


“If I didn’t find the devices that the Canadian Hard of Hearing offers, I wouldn’t be able to do my job.”


Watch Kelsey’s story below.




The Canadian Hard of Hearing Association-Newfoundland and Labrador offers a complimentary provincial lending program for Hearing Assistive Technology. 


Items for borrow include telephone devices such as the amplified telephone described in the video. As well, the Association offers alerting, personal and group listening devices. 


What are the benefits of the Hearing Assistive Technology Lending Program? 

  • Allows you to test devices before buying them. 
  • Free of charge. 
  • Most items can be used with or without hearing aids, cochlear implants, or other hearing technology.  


Items can be borrowed from anywhere in Newfoundland and Labrador. Contact a hearing loss specialist at the Canadian Hard of Hearing Association-Newfoundland and Labrador in person, by phone, or via email. 




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